The Social Network to Social Business


I’m really bored of Facebook; it just doesn’t give me what I want anymore. I find myself scrolling through lots of irrelevant pointless updates and information that I really could do without. OK, its great for keeping in contact with friends and posting photos, but the activity feed is becoming pointless bar a few exceptions. I know the new “Subscribe” button may improve this but I’m still waiting to see.

I am however, still a huge fan of Twitter. Or more realistically, I am a fan of Tweetdeck. Purely because I can split the people I follow into topic areas, Technology, Social Business, News etc. So depending on what I want to know at a particular time , I can find it or find someone who might know about it. But what Tweetdeck doesn’t do, is make the viewing user experience as pleasurable; I can’t preview photos or links so I’m sure I just skip over a lot that I may be interested in.

This maybe where Google+ will provide the happy medium? Ok, it’s not brilliant yet either, but it seems to be trying to be best both of both worlds. I like their use of circles and huddles so I can decide what information to view and with whom; it seems a more structured way of consuming the vast amount of content that is out there. At the moment thought, the users of Google+ seem to be more of a professional audience and not the GenY or Millennials that Google probably wanted. But is that a bad thing? Not for me.

As someone who is focused on Social Business Collaboration I can’t wait until we see Google+ as part of Google Apps. I’m a fan of software like Yammer and Jive that really allow employees to collaborate better. But it’s the ability to collaborate on documents that really allows social software to really enter the Enterprise. Software like Cisco Quad is where I think Social Business is really headed with the blend of social networking  but with the Enterprise ready document management. Google+ will inevitably have this is well, all in the cloud which makes it available to even the smallest company.  Then when you add in end to end unified communications such as IM and video, whether its Google Voice or Cisco Jabber, you create the optimal user cockpit for your employees.

Quad, like Google+, will also have the potential of their own  Apps Marketplace which will allow 3rd party software vendors to build plugs such as Finance & CRM apps. The outcome of this is that the whole Business can embrace Enterprise 2.0 rather than keeping it in purely a GenY silo. So when Management say that Social Business is just like Facebook, you can be confident that won’t be the case.

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