The Digitalisation of Hotels – Digital Room Keys

If you haven’t already heard, Starwood Hotels rolled out a digital mobile phone room key in November across 100 of their hotels. CIO recently covered this in an article 

I can already hear some of you shouting at your screens asking why we need this feature? 

Well for the hotel it’s easy, they get extra data that they can use to make better business decisions; it’s also allows their check in staff to do other things than serve you. 
But from the guest’s point of view, because you have to register on the Hotel App, you don’t have to spend time waiting at the reception desk. You can enter your own name, address and credit card details so you can go straight to your room after your long flight without the hassle of the front desk. 

But what excites me, is thinking about what version 2 of the App may be? If Starwood continue to develop their digitalisation project, in future you may be able to set the temperature of the room before you step off the plane, book a restaurant table or order room service to be delivered 10mins after you arrive. The opportunities are nearly endless! 

For someone who always checks the wifi capabilities of the hotels I stay at when I travel on business, this extra control I could have of my trip in the dead space of an Airport, would definitely encourage me to stay loyal to a particular Hotel brand. All we need now is a mobile phone that lasts long enough to cope with it being a boarding card, a taxi booker and a room key.. 


TDF: Congratulations Chris Froome & Team Sky!  

 If you are a cycling fan like me, you’ll have already heard that Chris Froome secured his second TDF win. An epic performance from Team Sky and it’s great to see that they updated their Team vehicles ready for the final stage trip to Paris. 

Sky have more team vehicles than any other team, mainly as they are the first team to focus on marginal gain by providing a full back up team to their athletes, including their own kitchen/restaurant bus. The BBC did a great report on Sky’s success: BBC Cycling

Open Office Pods to improve Productivity ‘Flow’ 

Open plan offices are great. Just not for doing any actual work! I love the interaction with colleagues, but when you need to really knuckle down and be productive, I need less distractions. 

I saw this really cool design by Steelcase of their new Brody designed productivity pod. The theory is that workers need complete concentration to reach a state of peak productivity called “Flow”. A 45min window to achieve your best results. 

I love this concept as it really fits into the way I like to work. I like to focus for bursts of productivity, then get up and move to a different location, usually a standing desk or sideboard to reenergise. 

Here’s opening the Facilities Manager at Cisco sees this and buys a load for my office.